What job does the Custom Assistant do?
A Custom Assistant is a Kalruck AI Assistant you configure yourself: you define its job, what part of your Brain it can use, and what actions it's allowed to take — with human review built in.
Built for one specific job
You define exactly what the Assistant is for, instead of using a generic assistant.
Scoped to relevant Brain content
You choose what part of your Brain it can reference.
Follows your instructions
You set the approved instructions it operates within.
Stays within allowed actions
You control what actions it's permitted to take, like capturing an outcome.
What does it use from your Brain?
The Custom Assistant doesn't own its own knowledge — it consumes your Brain, the same trusted source every other Assistant uses.
- Any documents or data you scope to it
- Policies & instructions you define
- Connected business data
How a Custom Assistant gets built
What it can do
Configurable scope
You decide what part of your Brain the Assistant can draw from.
Configurable instructions
You set the approved instructions it follows when answering.
Configurable actions
You control what actions it's allowed to take, such as capturing a structured outcome.
How the Custom Assistant works with your team
AI Assistance participate in AI Workspace alongside your team — the shared place where conversations, tasks, and files live together.
Threaded conversations
A Custom Assistant participates in AI Workspace threads like any other Assistant.
Tasks
Its work can be tracked as tasks your team reviews.
Review & control
You stay in control of what it's allowed to do.
Reactive — available today
A Custom Assistant responds to requests inside AI Workspace or your public web chat, based on how you've scoped it.
Proactive — planned
Scheduled, autonomous proactive behavior for an individual Custom Assistant is not available today. Proactive automation currently exists at the AI Workspace level (reminders and daily summaries), not as a per-Assistant capability.
See the full picture at AI Workspace.
Where the Custom Assistant fits
See a fuller picture of how this Assistant fits into a real business, industry by industry.
What the Custom Assistant helps you get
- Centralized Brain
- Less repetitive work
- More consistent answers
- Completed tasks
Frequently asked questions — Custom Assistant
What is a Custom Assistant?
It's an AI Assistant you configure yourself — defining its job, its Brain scope, its instructions, and its allowed actions.
How is this different from AI Receptionist or Sales Assistant?
AI Receptionist and Sales Consultant are ready-to-use Kalruck templates. A Custom Assistant is built by you for a specific job that doesn't fit an existing template.
Can it access my entire Brain?
Only if you scope it that way — you control exactly what part of your Brain it can reference.
What actions can it take?
You define its allowed actions, such as capturing a structured outcome like a lead or request.
Can a human review its work?
Yes — its conversations and tasks are visible in AI Workspace for your team to review.
How does it use the Kalruck Brain?
It searches the part of your Brain you've scoped to it before answering.
What channels does it work on?
Your website's public chat widget and AI Workspace, the same channels as other Kalruck Assistance today.
Is this suitable for a very specific or unusual job?
Yes — Custom Assistance exist specifically for jobs that don't match an existing template.
Put the Custom Assistant to work on your Brain
Start free and configure it for your business, or explore the full AI Workforce.